Sunday, January 22, 2012
#3: Arouse in the other person an eager want.
Towards the middle of this week, I told a friend that Principle #3 was kicking my butt! Nobody said this was going to be easy, right? I am working on a proposal right now at work that would bring more “soft skills” training to our accounting firm. As is normal in the business world, we are working within a monetary budget and time constraints. With Principle #3 in mind, I decided that a good starting point would be to review employees’ evaluations to see how soft skills could help address challenge areas in their performance. If Dale Carnegie is right, showing how soft skills training can directly help these employees’ performance will go a long way in achieving “buy in” from firm leaders.
Only time will tell if this project has successful results but I did have proof this week that Principle #3 can work magic. My friends, Dmitriy and Cameron, do marketing for the Dale Carnegie franchise in Boston. They recently posted a video on their blog that showcases several of these principles. This isn’t a stuffy video with a professor espousing “the principles” – instead, the main character is a bear! Tyler, my two-year old, cannot get enough of this video. Tyler watched it at least a dozen times on Wednesday and exclaimed “BEAR” almost immediately after waking up on Thursday morning. He’s hooked! I’m guessing Ty could care less about Dale Carnegie’s principles at this point but a bear… now that’s something he wants to see!
So my slow-moving work project made me realize that these principles aren’t always going to work over night (unlike Tyler’s bear fetish!). And that’s okay. I’m quickly learning that Dale Carnegie was right once again… these principles aren’t about getting my way all the time. They’re about building better relationships… and they will work. Just look at Tyler. A few days ago, Dale Carnegie was just a guy who took Mommy away on business trips. Now Tyler is Dale’s #1 fan! If these principles work for two year olds, they might just work for you and me.
p.s. In case you are interested, Tyler wanted me to pass along the bear video, too: http://dalecarnegieboston.com/ Bonus: you will get a sneak peek at weeks 5, 10, 13 and 20!